Heart 2 Head - Twinning Task with Talent

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Key Benefits

Your stakeholders expect you to plan for and deliver good and services that represent their interests, spend their money wisely and deliver best value. 

And with ever increasing demands and political, economic, social and technological change, your strategic and service plans need to be flexible as well as robust to accommodate changes. You need to be clear what your overall vision is, as well as clear about what your priorities are, and are not, in achieving that vision.

Developing your strategies and plans is not an easy task! Especially when you know that your world is full of critics and inspectors ready and willing to tell you how poor your plans are, or how you have failed to fulfil them. Technology in particular is the stumbling block to many policies, often resulting in the waste of huge sums of public and private money. Ever felt that your critics are queuing up to tell you "I told you so!"?

Do you need help to improve your strategic and service planning so that you can meet stakeholder expectations, accommodate change, successfully deliver e-government/e-commerce and confound the critics?

If so, our strategic and service planning approach is a structured framework that we have developed based upon best practice strategic planning techniques in the public, not-for-profit, and private sectors. It will help you to ascertain and prioritise your stakeholder needs, identify the external and internal factors affecting your performance, determine the vision and critical success factors and develop the capabilities you need to effect successful change. 

Our Capabilities and Credentials

We are extremely well placed to help you to help you to improve your strategic and service planning, and to develop and improve your e-government/e-commerce strategies.

Shelley Thornton and Jeremy Kite are acknowledged authorities on strategic and service planning and e-government strategy development. For example, they have been involved in:

• facilitating the 2001 Society of Local Authority Chief Executives ( SOLACE) Think Tank report Sing When You're Winning - about developing and implementing an e-government strategy in local government based upon community and stakeholder based strategic plans.

Jeremy Kite is an acknowledged authority on better value services and  has been involved in initiatives in the UK for many years. For example, he has been involved in:

• UK public and not-for-profit initiatives such as CIPFA's Competition and Best Value Advisory Services; and national initiatives to improve the powers of public service organisations to enter into innovative service delivery mechanisms

• UK private sector initiatives such as  the CBI Procurement Panel

• UK cross-sector initiatives to improve procurement practices and legal frameworks for service delivery

• international initiatives to improve international and national competitive and better value service frameworks.

Our Practical Experience

We have provided practical advice to public, not-for-profit, and private sector organisations on strategic and service planning, establishing new visions and priorities, and developing e-government/e-commerce strategies. Our clients have been very grateful for our help.  

Contact Us

If you would like to find out how we can help you with your creative strategies and priorities, please contact us today by e-mail at admin@heart2head.com.  

Send mail to admin@heart2head.com with questions or comments about this web site.
Copyright © 2009 Heart2Head Ltd, Registered in England and Wales, Registration Number 4416818,  Registered Address 4 The Waldrons, Oxted, Surrey, RH8 9YQ. Heart2Head Ltd accepts no responsibility for any decision or action taken or omitted in reliance on the information in this website.