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Key Benefits

Your stakeholders expect you to take and manage risks wisely as you plan for the future, deliver services, represent your communities and use technology. And you are being pressed to take ever greater leaps into the unknown in an effort to improve service delivery.

And breaking the mould is a very risky business!  

Especially when you know that your world is full of critics and inspectors ready and willing to use the benefit of hindsight to tell you that you took a bad risk, or failed to prevent a forseeable event. And the UK political and business world is  surrounded by critics pointing out poor risk management.

More importantly, are you confident that your procedures to identify, prioritise and manage existing, never mind about new, risks are all-embracing and up to the job? And by risk we are not talking about just health and safety or insurable risk but about the very real business risks to an organisation arising out of its governance and management structures and processes, suppliers/contractors/partnerships, social and economic infrastructure, environment and technological and financial situation. 

The effects of risks crystallising can be disastrous - to the organisation, to individuals within it, to the environment, and to the people the organisation serves.

Do you need help to prevent you from taking a bad risk in the first place, as well as proactive identification, assessment, prioritisation and management of existing risks to prevent you from going wrong? 

If so, our comprehensive frameworks provide structured approaches that we have developed based upon best practice risk-taking, risk management and continuity planning in the public, not-for-profit and private sectors. They will help you to pinpoint your strengths and weaknesses in your risk-taking and management and capitalise on or correct them. You will be well placed to: 

• take well calculated risks based on a robust assessment of risks and expected rewards
• manage new and existing risks at strategic, tactical, operational and personal levels through robust mechanisms to:

• identify   
• analyse
• frame
• profile
• prioritise
• action plan
• manage, and
• monitor risks.

Further, with risks that you have no choice but to live with, or in the event that a calculated risk backfires, you will be able to ensure seamless business continuity in your service delivery.

Our Capabilities and Credentials

We are extremely well placed to help you to help you to improve your risk-taking and  management.

Shelley Thornton is an acknowledged authority on risk management and control and  has been involved in better risk management initiatives in the UK and internationally for many years. For example, she has been involved in:

• UK public and not-for-profit initiatives on corporate governance and risk management such as : the Audit Commission's 2001 Management Paper Worth the Risk - Improving Risk Management in Local Government , the Society of Local Authority Chief Executives (SOLACE) 2000 Think Tank report Chance or Choice? - Risk Management and Internal Control Guidance for Local Government; and various other initiatives to improve total risk management in central government, the NHS, and the social housing and education sectors

• UK private sector better risk management initiatives such as the Turnbull report and initiatives of the Consultative Committee of Accountancy Bodies (CCAB) and the Auditing Practices Board (APB)
• international better risk management initiatives of the International Federation of Accountants (IFAC), the European Accountancy Federation (FEE) and the European Union.

Our Practical Experience

We have provided practical advice to public, not-for-profit and private sector organisations in diagnosing weaknesses in, and improving, their risk management arrangements. Our clients have been very grateful for our help.  

Contact Us

Send mail to admin@heart2head.com with questions or comments about this web site.
Copyright © 2009 Heart2Head Ltd, Registered in England and Wales, Registration Number 4416818,  Registered Address 4 The Waldrons, Oxted, Surrey, RH8 9YQ. Heart2Head Ltd accepts no responsibility for any decision or action taken or omitted in reliance on the information in this website.